The European Centre for Government Transformation convened a High-Level Roundtable on Employment and Skills under the theme Improving Efficiency in Labour Markets. Koos Richelle, director-general for employment, social affairs and inclusion at the European Commission, gave a fascinating keynote. In participatory working sessions, top civil servants compared and shared best practices in employment and skills policies in, inter alia, Belgium, Finland, France, Germany, Netherlands, Singapore and Spain. Paul Swaim, principal economist in the directorate for employment, labour and social affairs at the Organisation for Economic Co-operation and Development (OECD), set the scene and gave an overview of Europe’s common challenges in employment and skills. Annie Gauvin, director for studies, evaluations and international affairs at Pôle emploi in France; Wolfgang Müller, director of the European representation of the Bundesagentur für Arbeit; Fred Paling, member of the executive board of UWV in the Netherlands; presented the challenges their agencies face to improve efficiency in the labour markets – and how they are transforming their services to reach that goal. Hong Kuan Wong, chief executive of the Workforce Development Agency in Singapore, discussed his countries’ programme for enhancing competitiveness through continuous education and training.