Reinventing Public Service Delivery


In 2015-2016, 12 students from the College of Europe were competitively selected to take part in a project on state transformation. They were divided into three teams of four students. Working together with Accenture, the staff and faculty of the College of Europe and the Lisbon Council, each team was asked to evaluate the challenges of a state agency.

College of Europe Student Case Study Final Report 2016

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